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*offer valid for new clients only & activates on date of purchase
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*Session packs are non-refundable, non-transferable, & expire 6 months from purchase date, no exceptions
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*Session packs are non-refundable, non-transferable, & expire 4 months from purchase date, no exceptions
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*Single sessions are non-refundable, non-transferable, & expire 1 month from purchase date, no exceptions
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*Single sessions are non-refundable, non-transferable, & expire 1 month from purchase date, no exceptions
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Cancellation Policy
A 4-hour cancellation window before session is allowed.
If canceling within the 4-hour window, a fee will be charged to the card on file: $15-
The session will then need to be rescheduled within the expiration date of the original purchase date.
Running Late/No Show:
Red Light allows up to 10min late & your session length will be compromised.
Any amount of time later is considered a no show appointment.
In the event of a no show, the pass will be lost.
KP (Fit)ness reserves the right to review these on a case-by-case basis & waive/adjust fees accordingly.
If you need to cancel due to an emergency, please let us know as soon as possible via texting the studio number!
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